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Whitepapers & eBooks

Build The Foundation For Great Customer Experiences

A Great Customer Experience Must Be Relevant, Accurate, Timely and Consistent


Today’s customer, above all, demands seamless and relevant experiences. They want to move effortlessly across your online and offline channels from initial contact, to purchase and beyond.

In essence, they want a data-driven experience.

This Ten (10) Minute Read Covers:

  • The Urge To Disrupt
  • Success Where Others Have Failed
  • Why Does The Customer Experience Break?
  • How To Enable Great Customer Experiences
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Preparing For The New Rev Rec Standard With NetSuite

The new revenue recognition standard, ASC 606, represents the most sweeping change to revenue accounting rules in years. Now is the time for software and high tech companies to ready themselves and begin working toward compliance.

This insightful 10 minute read is a helpful guide.

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Blackline Whitepaper "Why The Best ERP Upgrades Start With Blackline"

Accounting is instrumental to the ERP Upgrade process, yet companies allocate very little time for finance professionals to complete important tasks.

By incorporating Blackline into your ERP Upgrade or Migration Process, you will free up valuable time, enabling your finance team to dig deep with the ERP transition team.

Read about Blackline's Four Step Onramp
To A Better ERP Upgrade:

  • Rapid and Tangible Win
  • Account Time To Focus
  • Make The Most of Your ERP Upgrade
  • Proactively and Continually Reduce Risk
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Is Your AP Department Stuck In 1982?

Take a step back in time and discover how the accounts payable department has changed with the times...

TOTALLY AWESOME TABLE OF CONTENTS:

  • The Totally Awesome Office of the Eighties
  • Accounts Payable To The Max
  • Do You Remember The 90's?
  • What's the 411 on Accounts Payable in the 90's?
  • The New Millennium
  • Accounts Payable, Post-Y2K
  • Back to the Future: The Accounts Payable Department of 2016
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The Recurring Revenue Model: Challenges & Best Practices

Challenges & Best Practices

Subscription Services are one of the most exciting areas of business development today. This 12 Minute Readhighlights the Challenges and Best Practices of a recurring revenue based business.

This whitepaper explains why it's important to set up recurring revenue infrastructure, and explores best practices like:

  • Integrate Orders, Billing & Revenue Recognition
  • Automate Revenue Recognition
  • Allow For Flexible Pricing
  • Understand The Value of Each Customer
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Pivot Your Business

This 6 Minute Read outlines Why Companies of All Sizes Need A Modern Platform To Optimize Growth - and highlights some very significant advantages to running your business in the cloud like:

  • Quick & Affordable Deployment
  • Ability to Scale in Support of Future Growth
  • Ease of Administration and Management
  • Highly-Flexible w/ Built-In Intelligence
  • Unified View Across The Business
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The Case For A Continuous Close

This quick 5 Minute Read provides a compelling argument for the "Continuous Close" - a process of that allows for the continuous monitoring of critical business information while delivering this data to stakeholders and decision makers in real time.

Topics in this whitepaper include:

  • Continually Closing Is Not A Continuous Close
  • Transform Finance With The Continuous Close
  • Extending The Continuous Close To Compliance
  • Modern ERP Makes The Continuous Close A Reality
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