Every day, people around the globe are impacted by the design of huge websites, such as Facebook, Google, and YouTube. What does it take to make sure the sites provide positive digital experiences and help users live better lives?
Margaret Gould Stewart, has spent her career addressing the issues surrounding user experience—first at Google, then at YouTube, and now at Facebook. She believes there are three critical concepts to consider when designing websites that are used by billions of people. You have to pay attention to details, be aware of how information is utilized in the design process, and introduce change with great care. Watch this compelling TED Talk, recorded in March, 2014 at TED2014 in Vancouver, Canada, to better grasp why “Design is creativity in service of others.”