Chevron_Outline_WhiteYellow

BSP Managed Services
Have A New Home...
Logo_Operis_White
Visit The Operis Page
NetSuite Managed Services at BSP is now Operis
- Latin for craftsmanship, the art of work done well.
Every engagement opens with a Business Discovery covering your finance setup, technical architecture, and business direction, then pairs you with a named Client Success Architect, Business Reviews on a set cadence, and Activity Reports every Monday and at month end. Three tiers: Essentials at 10 hours a month, Optimize at 15 with named Functional and Finance resources, and Growth with a fully named bench across all five disciplines.

On an Existing Advise, Enhance
or Managed Service Agreement?

Your current terms stand. Your Account Manager will walk you through Operis ahead of renewal.
Any content further down this page is for existing customer reference only. This program has been sunset.

NS24_Partner-Lockups_Solution-Provider_White
NS24_Partner-Lockups_Alliance_White

A Better Way To Manage NetSuite

Not Just Support - Strategic Partnership


Most organizations outgrow reactive support long before they realize it. At BSP, we've designed a Managed Services model that meets you where you are - and then helps take you further.

This is more than troubleshooting; it's a proactive framework for aligning NetSuite to your Business goals, backed by expert consultants who become an extension of your team.

Whether you're entering a new growth phase, managing increasing complexity, or simply tired of short-term fixes, our approach offers the clarity, consistency, and confidence you need to turn your NetSuite deployment into a platform for scale.

Our Support Matrix

Your Guide to BSP Support Services
Advise Enhance BSP Managed Service
Support Services
Support of Existing Implemented Features
Standard Report Customization Help
Standard Report Creation
Complex Report Creation & Customization
Requiring Scripting, SQL, Complex Formulas
Saved Search Help
Saved Search Creation
Complex Saved Search Creation
Requiring Scripting, SQL, Complex Formulas
Dashboard Help
For Pre-Existing Dashboards
Custom Form Creation
Not Including Forms Requiring Custom Scripting
Complex Form Creation
Including Forms That Require Custom Scripting
Form Customization Support
Custom Field Support
Complex Field Creation
Including Fields That Require Custom Scripting
Workflow Support
Pre-Existing Workflows, No Scripting
Workflow Creation
Not Including Workflows Requiring Custom Scripting
Complex Workflow Creation
Including Workflows That Require Custom Scripting
Advanced PDF Support
For Pre-Existing Resources
Advanced PDF Creation
User Creation & Access Provisioning
Role Permission Support
Role Permission Administration
Annual Customer Engagement Session
A $2000 Value!
Semi-Annual Customer Engagement Session
A $4000 Value!
New Release Testing
With Client Provided Template & Test List
Bi-Annual Version Release Support
Strategic NetSuite Consulting
Custom Application Support
Including Scripting, Integration or Software Development
End User Training
Admin Training

BSP Support Packages require a minimum 1 year commitment and are billed monthly. Advise and Enhance Support pricing is dependent upon your Total Annual NetSuite License Expenditure (AAR). Minimum monthly rate shall be $600 for Advise, $2500 for Enhance. BSP Managed Service is sold at fixed rates. Support available 9:00am - 5:00pm North American Hours (i.e. we're open 9-5 on the East Coast and West Coast)
NetSuite-logo-half-dark

†Guaranteed Support - Business Solution Partners guarantees same-day response to any support request received before 3pm EST. Support requests received after 3pm EST are guaranteed a next day response. Advise and Enhance tiers guarantee access for two (2) client employees to utilize the resources of a BSP Support Team member. BSP Managed Service can include SuiteScripting or customization of forms, reports, dashboards and fields. Projects that are scoped at less than 20 hours are eligible for BSP Managed Service.

Explore Our Other Support Options

NETSUITE ASSESSMENT

Maximize Your NetSuite Investment

Comprehensive analysis and advice from a team of seasoned NetSuite experts who have audited hundreds of deplyoments.

Learn More
Logo_Operis_White
Learn More

contact@bspny.com


Phone: 516.609.5000
Toll Free: 855.977.7100

© 2026 Business Solution Partners, Inc. - All Rights Reserved

BSPWeb_LogoFooter