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Your NetSuite
Lifeline.


Unlimited same business day† support from a team of experienced NetSuite pros.

BSP has expertise across the board with Product, Software and Service Companies. Our unparalleled Manufacturing and Distribution capabilities are where we really shine.
Get The Support You Deserve
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Now Offering Two Levels of Expert NetSuite Support Services

With Transparent Pricing and a comprehensive Service Level Agreement (SLA),
Business Solution Partners is providing Superior Support Options for all of your NetSuite needs.

ADVISE

UNLIMITED NETSUITE SUPPORT

2% Annual NetSuite Spend

Per Month

 

9:00am - 5:00pm 
Monday - Friday (Excluding Holidays)

Solutions Driven Consulting

The "How To"  -  Not "The Do"

Covers In-Use Modules & Customizations

Requires In-house Resource to Execute

$600mo. Minimum Monthly Contract

ENHANCE

YOUR NETSUITE ADMINISTRATOR


4% Annual NetSuite Spend

Per Month
 
9:00am - 5:00pm
Monday - Friday (Excluding Holidays)

Advice Plus Action!

All The Perks of ADVISE

We Create Custom Reports & Searches

We Take On The Role of Admin

$2.500 Minimum Monthly Contract

BSP Support Packages require a minimum 1 year commitment and are billed monthly. Advise and Enhance Support pricing is dependent upon your Total Annual NetSuite License Expenditure (AAR). Minimum monthly rate shall be $600 for Advise, $2500 for Enhance. BSP Managed Service is sold at fixed rates. Support available 9:00am - 5:00pm North American Hours (i.e. we're open 9-5 on the East Coast and West Coast)

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†Guaranteed Support - Business Solution Partners guarantees same-day response to any support request received before 3pm EST. Support requests received after 3pm EST are guaranteed a next day response. Advise and Enhance tiers guarantee access for two (2) client employees to utilize the resources of a BSP Support Team member. BSP Managed Service can include SuiteScripting or customization of forms, reports, dashboards and fields. Projects that are scoped at less than 20 hours are eligible for BSP Managed Service.

Supporting You Through Every Lifecycle Stage


We help companies mature with systems designed for scale. From financials first though complex manufacturing on a single platform that grows with you.

Organizations of every size can professionalize their approach to business management systems with a single unified platform for financial and operational performance.
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What Our Support Clients Say

Don't take our word for it... Hear what some of our Dedicated Support customers have to say.

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I wanted to reach out and just tell you that we are floored by how outstanding your team has been to work with. JM, Rico, and Abhishek have all been great, JM in particular has been remarkable. He solved an issue we’ve had for years in about 15 minutes yesterday that’s going to help our team get 30 hours back a month.
John Lundy
Chief Financial Officer
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I learned more in two weeks working with JM and Jody than I did in two years working with ACS. I can't tell you enough how much I appreciate the support resources at Business Solution Partners.
Allen Bishop
SVP - Accounting & Finance
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I only have great things to say about Team BSP, and Karen in particular. I enjoy the relationship we have because they understand the intricacies of my business. Karen is always quick to engage my needs and provides a high level of NetSuite expertise to ensure I'm making the most of my NetSuite deployment.
Scott Brannigan
Head of IT

Want A Support Team Aligned With Your Business Objectives?

Contact Us for the Ultimate NetSuite Support Experience...

Explore Our Other Support Options

NETSUITE ASSESSMENT

Maximize Your NetSuite Investment

Comprehensive analysis and advice from a team of seasoned NetSuite experts who have audited hundreds of deplyoments.

MANAGED SERVICE

High Engagement, Low Commitment

Solve for advanced NetSuite needs, including SuiteScripting and development heavy tasks, with minimal commitment and flexible terms.

PRO SERVICES

Time & Material and/or
Fixed-Fee Projects

Engage our Professional Services team for either Fixed-Fee or Time & Material projects that are expected to take > 40 hours.