The customer’s experience during the quote to cash process can determine their loyalty and return business. Many manufacturers and distributors are experiencing serious gaps in this area of their business due to disparate on-premises applications managing various parts of the sales process using separate databases that don’t communicate with one another. Fortunately, integrated cloud solutions are helping businesses overcome these problems, close deals and grow their bottom line.
A seamless quote to cash workflow means everyone involved in the process is viewing the same data. When the sales rep enters a quote or a sales order, the back office should have immediate access to that same information. A single database is paramount to avoiding miscommunication, inaccurate quoting and lost profits.
With an integrated cloud suite like NetSuite, the whole process is easily managed from within the ERP software. Logging in from anywhere in the world, sales reps, back office staff and executives can have unmatched visibility and access to documents and information throughout the quote to cash workflow.
Storing documents like statements of work and contracts digitally along with the quote gives sales reps an added ability to access, review and send vital documents from wherever they are, in the office or on-the-go. Finally, integrating a document signature and approval application means no delays for distributors and customers to start doing business together.
Built directly into NetSuite’s interface, business applications like DocuSign and Box are giving distributors and manufacturers an important edge in closing business.
Box, the cloud file-sharing application, allows users to view and share contracts, proposals and sales literature with one click, and then get back to selling. The documents are uploaded, downloaded and viewed directly within NetSuite or your personal computer and are synchronized to the cloud in real time.
Finalizing contracts with DocuSign’s easy to use and secure eSignature application enables expedient and binding agreements. DocuSign adapts to use Word, Excel, PDF and other formats within a simple to understand interface. All customers have to do is open their inbox and the click a link to electronically sign agreements.
Complete sales cycle management with the NetSuite cloud solution creates a digital quote to cash experience that inspires confidence and loyalty in your customers, and increases the efficiency and profitability of your sales team.