Advise | Enhance | Flextime Blocks | |
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Support Services | |||
Support of Existing Implemented Features | |||
Standard Report Customization Help | |||
Standard Report Creation | |||
Complex Report Creation & Customization Requiring Scripting, SQL, Complex Formulas, Advanced PDFs |
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Saved Search Help | |||
Saved Search Creation | |||
Complex Saved Search Creation Requiring Scripting, SQL, Complex Formulas, Advanced PDFs |
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Dashboard Help For Pre-Existing Dashboards |
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Form Customization Support For Pre-Existing Forms That May Be Broken Or Need Adjustments |
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Custom Form Creation Not Including Forms Requiring Custom Scripting |
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Complex Form Creation Including forms that require custom scripting |
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Custom Field Support | |||
Complex Field Creation Including fields that require custom scripting |
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Workflow Support Pre-Existing Workflows, No Scripting |
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Workflow Creation Not Including Workflows Requiring Custom Scripting |
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Complex Workflow Creation Including workflows that require custom scripting |
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User Creation & Access Provisioning | |||
Role Permission Support | |||
Role Permission Administration | |||
Annual Customer Engagement Session A $2000 Value! |
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Semi-Annual Customer Engagement Session A $4000 Value! |
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New Release Testing With Client Provided Template & Test List |
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Implementation of New Modules or Features | |||
Strategic NetSuite Consulting | |||
Custom Application Support Including Scripting, Integration or Software Development |
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End User Training | |||
Admin Training |
Affordable
NetSuite Development
Go beyond NetSuite needs - it's time you satisfied your NetSuite wants. Tackle complex customization and development with Flextime Blocks to make NetSuite work better for your unique business.
Flextime Blocks are a stand-alone offering of bundled, discounted professional services time that can be used for the customization of your NetSuite portal, including projects that require development resources. Combined with Dedicated Support, Flextime delivers the ultimate flexibility for your growing NetSuite needs, and peace of mind for your team.
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Our Team Is Standing By To Support You
Flextime Blocks - Solve for your complex NetSuite Needs with Minimum Commitment and Flexible Terms
Flextime services include customizations, integrations, new module setup, complex report, saved search, workflow and form creation, end user and administrative training, new release testing, etc. – anything you need to make your NetSuite instance sizzle with efficiencies! Flex hours can even be used for SuiteScripting and Custom Application Development projects under 40 hours.
Work with a consistent team of NetSuite expert consultants for more efficient consumption of your hours, and better use of your time and resources. They will get to know your business over time, so you don’t have to start from scratch for each project.
- Add between 7 and 25 hours per month at the highest level of managed service available.
- Time rolls over month-to-month, but must be used within the contracted year.
- Discounts available for 2 and 3-Year Contracts.
- A BSP Support Plan is not a requirement to purchase Flextime Blocks.
- Number of Flex Hours can be increased at any time.
- Explore E-Flex Unlimited: Enhance Support & Administrative Services with Unlimited Flex Hours
- Any scoped projects that require more than 40 hours of work require a scoped T&M project or E-Flex Unlimited Service contract.
Flextime Blocks provide me with the most advanced support capabilities including Complex Report Creation, Complex Saved Search Creation, Complex Form Creation, Complex Field Creation, Complex Workflow Creation, Custom Application Support, End User & Admin Training including tasks that require Scripting, SQL, Complex Formulas and Advanced PDFs.
Our Support Matrix
Your Guide To Exactly What Services Are Included With Dedicated Support Tiers
and how FlexTime Development Blocks Can Turbocharge Your Support Engine
*BSP Support Packages are billed monthly. Advise and Enhance Dedicated Support pricing is dependent upon your Total Annual NetSuite License Expenditure (AAR), as calculated by tier. Minimum monthly rate shall be $600. Flextime Blocks are sold at fixed rates. Minimum monthly hours shall be seven. Support available 9:00am - 5:00pm North American Hours (i.e. we're open 9-5 on the East Coast and West Coast)
†Guaranteed Support - Business Solution Partners guarantees same-day response to any support request received before 3pm EST. Support requests received after 3pm EST are guaranteed a next day response. Advise and Enhance tiers guarantee access for two (2) client employees to utilize the resources of a dedicated BSP Support Team member. Dedicated Support & Administrative Services do not include SuiteScripting or Custom Application Development. SuiteScripting and Custom Application Development projects that are scoped at less than 40 hours are eligible for flex hours.
Can Your Business Achieve More With Flextime Blocks?
Contact Us for the Ultimate NetSuite Support Experience...
Explore Our Other Support Options
NETSUITE ASSESSMENT
Maximize Your NetSuite Investment
Comprehensive analysis and advice from a team of seasoned NetSuite experts who have audited hundreds of deplyoments.
DEDICATED SUPPORT
Advise or Enhance Subscriptions
Unlock the potential of your NetSuite system with unlimited, same-day∗ NetSuite Support from our experienced consultants.
PRO SERVICES
Time & Material and/or
Fixed-Fee Projects
Engage our Professional Services team for either Fixed-Fee or Time & Material projects that are expected to take > 40 hours.