This NetSuite tutorial examines NetSuite Case Management, which allows you to take control of customer support issues and be sure that every case is closed to the satisfaction of your clients.
In this NetSuite Tutorial, you'll learn:
- How To Create a Case in NetSuite
- How To Classify Cases
- How To Send a Response
- How To Set Support Preferences
- How To Develop Case Profiles
- How To Setup a Publishable Support Form
- ...And More!
Join Business Solution Partners for 16 minutes as we Explore NetSuite: Case Management.
Contact Business Solution Partners to learn more about the latest tools for managing support cases.