NetSuite's AI Strategy for the Foodservice Equipment Industry

This video describes how Foodservice Equipment Distributors can gain a competitive edge by using NetSuite Next, an evolved ERP platform with embedded AI capabilities. The "Ask Oracle" AI search within NetSuite helps FSE Distributors address the challenges of inventory turnover and logistics in thin-margin environments. Ultimately, NetSuite AI helps turn complex financial and supply data into actionable strategic insights.

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NetSuite Next is redefining what’s possible for FSE Distributors.
Business Solution Partners will guide you every step of the way.

BSP is a NetSuite partner with over two decades of experience and deep specialization in the Foodservice Equipment industry. We guide clients through every stage of their NetSuite journey, from initial evaluation and licensing to implementation, development, ongoing support, optimization, and renewals.

The FSE Edition of NetSuite brings together BSP’s AutoQuotes Connector and the power of the NetSuite platform. Our AQ Connector is configured and customized to align with each client’s specific operational needs. Rather than applying a one-size-fits-all model, we collaborate closely with our clients to ensure the solution is designed correctly from the start.

FSE Distirubtors use NetSuite’s integrated suite of capabilities to manage their entire operation within one platform. From accounting and inventory to warehouse operations, fabrication, projects and field service, NetSuite connects core business functions in a unified environment. With a single data model powering the system, Ask Oracle can surface cross-functional insights and recommendations—helping leadership improve inventory planning, understand margins more clearly, and make faster, more informed decisions.

At BSP, we help FSE Distributors turn these emerging capabilities into real operational advantages. From identifying practical AI use cases to integrating them into existing NetSuite workflows, our team works alongside clients to apply visibility and innovation where it delivers the greatest impact.

Our Managed Services offerings help FSE Distributors move beyond go-live and fully realize the value of NetSuite Next. This proactive support model ensures the platform evolves alongside your business, maximizing efficiency, improving processes, and supporting long-term growth goals.

AI That Works the Way You Work

NetSuite Next brings AI directly into the flow of your business - enhancing the way your teams already work rather than changing it. Built to be collaborative, insightful, adaptive, intuitive, and trustworthy, NetSuite Next introduces practical AI capabilities across the platform.

From embedded conversational intelligence and agent-driven workflows to natural language search, these tools help automate repetitive tasks, simplify complex processes, and surface insights when you need them most. The result is a smarter system that helps businesses move faster, make better decisions, and operate with greater confidence.

And getting started couldn’t be easier. Upgrading to NetSuite Next is as simple as pressing a button - no data migrations and no disruption to existing customizations.

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Search & Navigate

With Natural Language

NetSuite is evolving the way users interact with business data through AI-powered, natural language capabilities. Instead of relying on menus, reports, or complex searches, users can simply ask questions in their own words to quickly find information, explore insights, and take action across the entire NetSuite environment.

These intelligent capabilities deliver context-aware responses, visualizations, and insights that help explain not just the results, but the reasoning behind them. By making data easier to access and understand, teams can collaborate more effectively and make faster, more informed decisions.

With AI embedded directly into the NetSuite experience, help and insight are always within reach - making it easier for users to navigate the system and stay focused on the work that drives their business forward.

Collaborate With

Intelligent Agents

NetSuite is introducing a new way to work by combining human expertise with AI-driven agents. Users can initiate workflows directly through AI-powered tools or allow agents to operate behind the scenes, helping automate tasks and streamline processes across the business.

As agents work, users can monitor progress, review recommendations, and make informed decisions along the way. This collaborative approach enables teams to evaluate options, understand trade-offs, and stay in control while AI assists with analysis and execution.

By combining automation with human oversight, NetSuite helps organizations move beyond simple answers to more intelligent, collaborative ways of working.

Strategize In

Interactive Workspaces

Canvases create dynamic, collaborative spaces where teams and AI can work together in context. Use them to develop narrative summaries, conduct detailed analyses, compare options, build plans, and create visualizations - all in one place. As you work, AI can help generate ideas, refine content, and surface insights while you add your expertise and direction. When your work is ready, you can easily share the canvas with colleagues to collaborate, review, and move initiatives forward.

A More Engaging

User Experience

NetSuite Next introduces a modern interface designed to make everyday work faster and more intuitive. Built on the Oracle Redwood Design System, the experience emphasizes clarity, consistency, and ease of use across the platform. Record lists and forms have been redesigned with smart filters, powerful search, and streamlined layouts that help users navigate transactions more efficiently. Reports are also presented with greater visual clarity, making it easier to understand key information, uncover insights, and take action with confidence.

Scale and Performance

Modern businesses need systems that can keep up with rapid growth and constant change. Built on Oracle Cloud Infrastructure (OCI), NetSuite provides the performance, scalability, security, and resilience organizations need to operate with confidence while taking advantage of the latest innovations in AI.

NetSuite has also evolved the core architecture of the platform to deliver faster, more responsive performance across the entire system. This speed is essential as businesses increasingly rely on AI-driven insights and automation. When systems respond instantly, collaboration becomes more seamless, data becomes more actionable, and AI can operate in real time - keeping teams aligned with the pace of modern business.

Transparency, Trust & Control

For AI to deliver real value in business, it has to be reliable and transparent. NetSuite’s AI capabilities are designed with trust at the core - providing visibility into the data behind every insight and giving users the ability to review, validate, and refine results. This ensures your teams stay informed and in control while leveraging AI to make faster decisions.

Just as important, AI operates within the same governance framework that already supports your business. Roles, permissions, and approval workflows remain in place, ensuring AI-driven actions align with established policies. The system only accesses the information and performs the tasks you authorize, helping organizations confidently adopt AI while maintaining security and accountability.

Extensible & Customizable

For more than two decades, the SuiteCloud Platform has powered the flexibility and customization that businesses rely on in NetSuite. As AI reshapes how organizations work, extensibility is evolving beyond traditional form and workflow customization.

Today, it’s about enabling intelligent processes - connecting systems, building AI-driven capabilities, and creating more dynamic experiences across the business. With an expanding suite of AI-enabled tools, developers, partners, and administrators can extend NetSuite in new ways, tailoring the platform to meet evolving business needs and preparing organizations for the next generation of innovation.

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