|
We add value
Understanding
your business provides an opportunity to enhance your process and
increase the effectiveness of your staff. Business Solution Partners (BSP)
uses Microsoft technology as tools to help your business achieve its
goals. Enabling you to make the most of your software investment is how
we add value. Since early 1990 BSP has been implementing CRM systems
across the country. We offer our experience to assure your success, keep
you informed and realize the full benefits of the most advanced and
practical software solutions currently on the market.
Add functionality
Out of the box Microsoft CRM provides a lot of the basic Sales and
Service functionality needed to be competitive in today’s market. BSP
can add additional functionality specific to your business needs. For
example;
create quotes
or fax directly within Microsoft CRM.
Create new screens
If your Sales or Service department requires specific information at
their fingertips why not build it into the system that already has all
of their customer and prospect information. Microsoft CRM is a
repository for all of your client and prospect data. Building on top of
it provides measurable ROI, more efficient transactions and simply
better business.
Migrate your data
Many companies have existing data in several databases. Migrating into
one central repository enables companies to clean old data, save money
on mailings, market more efficiently among other major benefits. BSP
will migrate data into Microsoft CRM then show you how to segment and
target strategically from a single system.
Integrate with other systems
Inventory and accounting systems, among others, typically have their own
separate database. Integrating Microsoft CRM with these systems provides
a business advantage. Imagine being able to see how many items you have
left before creating a quote or to check if a customer has an
outstanding balance prior to your next meeting. Pushing this information
to your Sales and Service departments provides accurate, instant data to
your teams.
Workflow
Microsoft CRM has the ability to automatically prompt for the next
action. For example; after a prospect calls with just one click he will
be added to your mailing list, automatically be sent a letter of
introduction, and a week later an alarm will pop up reminding the
salesperson to make a follow up call. By understanding your business,
BSP can set up a workflow which will enhance the productivity and
effectiveness of your existing staff.
Integrate with your Back Office
Imagine
creating a quote,
converting that quote to an order and having your accounting system
automatically process and create the bill. Data entry errors are
eliminated, time is saved and accurate bills are sent. With Microsoft
CRM and Microsoft Great Plains a totally integrated front and back
office are realized. Microsoft CRM can also be integrated with several
other accounting packages. Contact us for additional information.
dsmooha@bspny.com
or call:
(516) 466-0160 x1111
|
